Frequently Asked Questions

Alhabu Scrubs: Frequently Asked Questions


1. How can I determine the correct size and fit for my scrubs and accessories?
- Our items run true to size, with most customers not needing to size up or down.

2. What is your return or exchange policy if the items don't fit or if I'm not satisfied with my purchase?
- Unfortunately, we do not offer returns. However, if you receive a size different from what you ordered, we're able to offer exchanges.

3. How long does shipping typically take, and do you offer expedited shipping options?
- We don’t offer expedited shipping, but we work to get orders out as quickly as possible. Standard shipping via USPS usually takes 3-5 business days. Tracking will be provided once your order is processed, and shipping label is created, via email. You can also use our chat feature on the site to track your order.

4. Do you offer discounts or promotions for bulk orders?
- Yes, we offer discounts for bulk orders. The exact amount varies per order. Please fill out our contact form on the site, and one of our customer service reps will be in touch within 24-48 hours.

5. Can you assist me in finding a vendor for my own scrub line or help me start my own?
- Yes, we offer assistance in starting your own scrub line. Additionally, we do pop-up experiences at healthcare facilities where we sell our scrubs and accessories. Get in touch today.

6. What sets Alhabu Scrubs apart from other vendors in terms of product uniqueness? 
- Our quality is great, and we offer assistance in starting your own scrub line. Additionally, we do pop-up experiences at healthcare facilities where we sell our scrubs and accessories.


7. Do you offer customization options for scrubs or accessories? 
- No, we do not offer customization options.

Feel free to reach out if you have any further questions or need assistance at alhabuscrubs@gmail.com!